Title

Critical Success Factors of Business Intelligence Systems Implementation

Published In

IEEE Engineering Management Review

Document Type

Citation

Publication Date

8-14-2022

Abstract

Business intelligence (BI) systems enable rapid decision-making in an era of big data and constantly evolving market dynamics. Yet, the majority of BI implementation efforts fail to deliver productive outcomes. We use a technical, organizational, and process (TOP) perspective to identify significant criteria that contribute to successful implementation. A taxonomy of perspectives, criteria, and factors is introduced. This work provides insights into developing a decision model to support successful BI implementation.

Rights

© Copyright 2022 IEEE - All rights reserved.

DOI

10.1109/EMR.2022.3197096

Persistent Identifier

9851937

Publisher

IEEE

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