Document Type

Closed Project

Publication Date

Fall 1994


Dundar F. Kocoaglu

Course Title

Management of Engineering and Technology

Course Number

EMGT 520/560


Re-engineering involves the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed. Based on a review of the literature regarding re-engineering, this paper develops a simple framework for evaluating whether an improvement project should be classified as re-engineering as well as the "quality" of the effort. This framework is applied to a sample of eight projects identified by their sponsors as re-engineering efforts.


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