Dundar F. Kocoaglu
Management of Engineering and Technology
Re-engineering involves the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance such as cost, quality, service, and speed. Based on a review of the literature regarding re-engineering, this paper develops a simple framework for evaluating whether an improvement project should be classified as re-engineering as well as the "quality" of the effort. This framework is applied to a sample of eight projects identified by their sponsors as re-engineering efforts.
Bayyigit, Mete; Gilbarg, Paul; Stein, John; Yu, Jocelyn; and Yuwana, Wira, "An Evaluation of Re-engineering Projects in the Portland
Metropolitan Area" (1994). Engineering and Technology Management Student Projects. 1236.