Document Type
Closed Project
Publication Date
Spring 1994
Instructor
Richard F. Deckro
Course Title
Total Quality Management II
Course Number
EMGT 510
Abstract
Businesses typically establish goals, measure performance relative to those goals, and motivate employees to improve results. Now, in the era of Total Quality Management (TQM) are the historical methods for setting goals, measuring performance and motivating employees being replaced by new approaches? If they are being replaced, then what methods are appropriate in a TQM environment? This paper addresses goals, measurements, and motivation in the context of TQM and in comparison to some of past practices and studies.
Rights
In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
Persistent Identifier
http://archives.pdx.edu/ds/psu/24178
Citation Details
Kangas, Eric, "Effective Goals, Measurements, and Motivation for Total
Quality Management" (1994). Engineering and Technology Management Student Projects. 1259.
http://archives.pdx.edu/ds/psu/24178
Comments
This project is only available to students, staff, and faculty of Portland State University.