Document Type
Closed Project
Publication Date
Winter 1994
Instructor
Richard F. Deckro
Course Title
Total Quality Management I
Course Number
EMGT 510/610
Abstract
The purpose of this paper is the comparison between the Japanese, European, and American ways to apply Total Quality Management (TQM). The study is restricted to the automobile industry which shows great interest in TQM. A recent survey measured the increased quality of the cars produced. It revealed that average number of problems people have in the first 90 days of ownership has decreased by 41 since 1987. Last September, TQM importance was highlighted in France when Raymond Levy, chairman of Renault, became president of the European Foundation for Quality Management. Renault runs a major TQM training program, spearheaded by Japanese guru Masaaki Imai.
Rights
In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
Persistent Identifier
http://archives.pdx.edu/ds/psu/24190
Citation Details
Badelon, Ségolène, "The TQM Application in the Automobile Industry: Comparison
between Japan, Europe, and the U.S." (1994). Engineering and Technology Management Student Projects. 1271.
http://archives.pdx.edu/ds/psu/24190
Comments
This project is only available to students, staff, and faculty of Portland State University.