Document Type

Closed Project

Publication Date

Winter 1994

Instructor

Richard F. Deckro

Course Title

Total Quality Management I

Course Number

EMGT 510/610

Abstract

This project deals with the questions: What is TQM? Why TQM? It describes TQM philosophies all the way through Deming's 14 points, Juran's Breakthrough sequence, and Crosby's 14-Point Program. Examples are given from the industry. TQM is given a specific description. Resources for implementation of a TQM program are also discussed.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24191

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