Document Type

Closed Project

Publication Date

Winter 1994

Instructor

Richard F. Deckro

Course Title

Total Quality Management I

Course Number

EMGT 510/610

Abstract

This paper explores some of the issues associated with changing an organization behavior in order to develop a quality culture within the organization. First, the author explores some of the traditional literature on developing a quality culture, looking for common themes and principles that can be applied to any organization. Next, he reviews some of the more current articles that suggest some general themes for organizational change, noting any new models of change that might be helpful. From these two explorations he next attempts to synthesize some general guidelines for changing organizational behavior toward a quality culture.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24193

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