Measuring Telemarketing Regulation's Impact on the Telesurveying Industry: A Modified Malmquist DEA Approach

Authors

William D. Eisenhauer, Portland State UniversityFollow

Document Type

Closed Project

Publication Date

Summer 2003

Instructor

Timothy Anderson

Course Title

Productivity Analysis

Course Number

EMGT 637

Abstract

Abstract

Recent regulatory changes in telemarketing are expected, albeit unintended, to effect telesurveying. A DEA with modified Malmquist analysis focused on the technology frontier change was done to evaluate the unintended effects of regulation. Use of nonparametric statistical methods for analyzing observed frontier change is included.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University

Persistent Identifier

http://archives.pdx.edu/ds/psu/23887

Citation Details

Eisenhauer, William D., "Measuring Telemarketing Regulation's Impact on the Telesurveying Industry: A Modified Malmquist DEA Approach" (2003). Engineering and Technology Management Student Projects. 1545.
http://archives.pdx.edu/ds/psu/23887