Critical incident studies have been done in many areas. Accidents, employee-manager relationship, or cultural differences can cause critical incidents. Those are only several causes that can cause critical incident. Critical incident in project management, due to cultural differences, is the area of interest for this project. In the literature research done as preliminary research for this project, no article about studies of critical incident in project management was found. However, an article, reporting study in critical incident in management, was found. This study only investigated the effects of critical incident in management to the psychological aspect of human resource.
Sunardi, Andreas, "Critical Incident in Project Management" (1998). Engineering and Technology Management Student Projects. 2014.