Queueing System Analysis of Burger King and McDonald's

Authors

Cem Gokcora, Portland State University
Fu-Jung Hsieh, Portland State University
Wirit Kittidacha, Portland State University
Sarintip Satitsatian, Portland State University
Sabin Srivannaboon, Portland State University
Fabricio Tobar, Portland State University

Document Type

Closed Project

Publication Date

Fall 1999

Instructor

Timothy Anderson

Course Title

Operations Research

Course Number

ETM 540

Abstract

The purpose of this project is to analyze waiting line characteristics in fast-food restaurants based on customer's satisfaction and restaurants' policies. The project includes the content of queuing theory, defining problems about waiting line in general and in fast-food restaurants, data analysis and ends up with our recommendations.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, faculty, and staff of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24949

Citation Details

Gokcora, Cem; Hsieh, Fu-Jung; Kittidacha, Wirit; Satitsatian, Sarintip; Srivannaboon, Sabin; and Tobar, Fabricio, "Queueing System Analysis of Burger King and McDonald's" (1999). Engineering and Technology Management Student Projects. 2066.
http://archives.pdx.edu/ds/psu/24949