Total Quality Management Project at Planar Displays Systems,Portland, Oregon

Authors

Juli Bonini, Portland State University
Stacey Ewton, Portland State University
Raik Hammer, Portland State UniversityFollow
Ken Bruce, Portland State University

Document Type

Closed Project

Publication Date

Winter 1997

Instructor

Dragan Milosevic

Course Title

Total Quality Management

Course Number

EMGT 550

Abstract

Describes the team's project to improve the level of customer satisfaction using quality tools such as Pareto charts, fishbone diagrams, etc. to identify the current problems and put together programs to improve the quality.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/25020

Citation Details

Bonini, Juli; Ewton, Stacey; Hammer, Raik; and Bruce, Ken, "Total Quality Management Project at Planar Displays Systems,Portland, Oregon" (1997). Engineering and Technology Management Student Projects. 2199.
http://archives.pdx.edu/ds/psu/25020