Document Type

Closed Project

Publication Date

Winter 2015


Charles Weber

Course Title

Knowledge Management

Course Number

ETM 567/667


As knowledge emerges as an important feature of competitive organizational advantage, the issue lies in how to collect, transfer, and reuse this knowledge. The externalization of tacit knowledge is a critical procedure in knowledge management, especially with turnover in resources. The externalization of knowledge will be explored through a case study by looking at knowledge management processes and organizational learning processes. Knowledge and process control will be a key component to enhancing knowledge management.


This project is only available to students, staff, and faculty of Portland State University

Persistent Identifier