As knowledge emerges as an important feature of competitive organizational advantage, the issue lies in how to collect, transfer, and reuse this knowledge. The externalization of tacit knowledge is a critical procedure in knowledge management, especially with turnover in resources. The externalization of knowledge will be explored through a case study by looking at knowledge management processes and organizational learning processes. Knowledge and process control will be a key component to enhancing knowledge management.
Pizarro, Melinda, "Organizational Learning is a Benefit of Knowledge Management Externalization" (2015). Engineering and Technology Management Student Projects. 259.