Document Type

Closed Project

Publication Date

Spring 1993

Instructor

Richard R. Deckro

Course Title

Total Quality Management

Course Number

EMGT 510

Abstract

TQM, Total Quality Management, is implicitly directed at everything related to the business operation; that's what makes it "total." Production people have worked for years under the guidelines of inspection and quality control activities and have well established methods for monitoring and controlling product quality. However, the methods that are used for quality assessment in manufacturing are not directly transferable to the analysis of quality results in administration, support functions or the service sector.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Comments

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24115

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