Document Type

Closed Project

Publication Date

Spring 1993

Instructor

Richard R. Deckro

Course Title

Total Quality Management

Course Number

EMGT 510

Abstract

The author details areas in need of benchmarking and ways projects are conducted. He also touches on this author's bent to engineer through benchmarking, telling about the power of QFD as a benchmarking tool. He also introduces a new idea, illustrating that benchmarking encompasses far more than the analytical and data intensive "Japanese" tool as an item for further investigation.

Description

This project is only available to students, staff, and faculty of Portland State University.

Persistent Identifier

http://archives.pdx.edu/ds/psu/24124

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