Date of Award
Bachelor of Science (B.S.) in Conflict Resolution and University Honors
Covid-19, Collaborative Governance, Facilitation, Alternative Dispute Resolution, Conflict Resolution, Zoom, Hybridization
The COVID-19 pandemic has had a profound effect on Collaborative Governance Facilitation, prompting a need to examine continuing impacts and repercussions. This study investigates the effects of COVID-19 on Collaborative Governance Facilitation by exploring the perspectives of facilitators who worked through this period. Using a qualitative approach, and incorporating elements of Grounded Theory and Phenomenology, a focus group was conducted with facilitators operating in the greater Pacific Northwest that identified several emerging themes and patterns in the facilitators' pandemic experiences. The analysis revealed significant insights in several key areas: the assessment phase, pace and productivity, equity and demographic differences, building relationships, navigating hostility, clients and cost, facilitator style, and working in hybrid environments. These findings shed light on the challenges and opportunities presented by Zoom facilitation and the continued prominence of virtual work.
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Webb, Amelia, "Pandemic Collaborative Governance Facilitation: A First Look at COVID-19's Impact on Collaborative Governance" (2023). University Honors Theses. Paper 1385.
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