Date of Award
Bachelor of Science (B.S.) in Business Administration: Management and Leadership and University Honors
Personnel management, Generation Y -- Employment, Young adults -- Employment -- United States, Intergenerational relations, Supervision of employees, Employee motivation
This literature review explores the intricacies of sarcasm in the supervisor-employee relationship; particularly, it looks at sarcasm between supervisors and Millennial generation employees and possible ways it influences performance appraisal effectiveness. It focuses on five key intersections, as follows: sarcasm, trust, Leader-Member Exchange (LMX), performance appraisals, and the Millennial generation. The purpose is to identify and define these intersections, their implications, and the gaps in current research. Thus far, there is little research on these intersections, requiring this paper to link the overlapping areas between subjects. Therefore, this research builds upon the work or psychologists, sociologists, human resources management, and other fields for an interdisciplinary review. The findings show that it is likely for sarcasm between a supervisor and their Millennial employee to have a negative impact on the relationship, damaging trust and creating obstacles for performance appraisal effectiveness. However, there are many benefits to sarcasm in the workplace, as well as evidence of sarcasm benefiting trust in relationships, calling for this subject to further be explored.
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Burright, Karissa, "Do Sarcastic Exchanges with Millennial Employees Influence Performance Appraisal Effectiveness?" (2017). University Honors Theses. Paper 368.