Date of Award
Bachelor of Science (B.S.) in Business: Supply and Logistics Management and University Honors
Delivery of goods, Food service management, Business logistics, Restaurants -- Technological innovations
In the last 20 years, attending to consumer demand for at-home delivery has been an area of concern for supply chain specialists in the restaurant industry. Applying logistically-sound processes for food delivery to its final destination (Also called last-mile delivery) has become a necessity for restaurants to gain and sustain competitive advantages. This research seeks to catalog the dynamic last-mile delivery innovations by restaurants per consumer demand, assess the competitive sustainability of four current food delivery methods (takeout, restaurant delivery, 3rd party company delivery, & monthly meal delivery) using the VRIN framework, and suggest collaborative delivery strategies for future researchers and restaurateurs to consider.
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Meekisho, Saitoti, "21st Century Supply Chain Innovations in the Fast Food Industry" (2020). University Honors Theses. Paper 858.