First Advisor

Scott DuHadway

Date of Award

5-22-2020

Document Type

Thesis

Degree Name

Bachelor of Science (B.S.) in Business Administration: Supply and Logistics Management and University Honors

Department

Business Administration

Subjects

Fast food restaurants -- Management, Fast food restaurants -- Business logistics, Food industry and trade -- Management

DOI

10.15760/honors.879

Abstract

In the last 20 years, attending to consumer demand for at-home delivery has been an area of concern for supply chain specialists in the restaurant industry. Applying logistically-sound processes for food delivery to its final destination (Also called last-mile delivery) has become a necessity for restaurants to gain and sustain competitive advantages. This research seeks to catalog the dynamic last-mile delivery innovations by restaurants per consumer demand, assess the competitive sustainability of four current food delivery methods (takeout, restaurant delivery, 3rd party company delivery, & monthly meal delivery) using the VRIN framework, and suggest collaborative delivery strategies for future researchers and restaurateurs to consider.

Rights

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Persistent Identifier

https://archives.pdx.edu/ds/psu/33072

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