This work was funded by the City of Portland Bureau of Fire & Rescue.
Homelessness -- Oregon -- Portland, Homelessness -- Social aspects -- Case Studies
Executive Summary Excerpt:
Overview of the Program Portland Street Response (PSR), a program within Portland Fire & Rescue (PF&R), assists people experiencing mental health and behavioral health crises. The program operates daily from 8 AM to 10 PM and responds to calls throughout the city of Portland. The team consists of mental health crisis responders, community health medics/ EMTS, community health workers, and peer support specialists. PSR is dispatched from the Bureau of Emergency Communications (BOEC) when a caller reports one or more of the following and the individual has no known access to weapons and is not displaying physically combative or threatening behavior:
- A person who is possibly experiencing a mental health crisis, intoxicated, and/or drug affected. This person is either outside or inside of a publicly accessible space such as a business, store, or public lobby
- A person who is outside and down, not checked
- A person who is outside and yelling
- A person who needs a referral for services but does not have access to a phone
© 2023 Portland State University Homelessness Research & Action Collaborative
Townley, G., & Leickly, E. (2023). Portland Street Response: Year Two Evaluation. Portland State University Homelessness Research & Action Collaborative.