Presentation Type

Presentation

Conference Track

User Experience/Understanding Users

Description

In fall 2017, the systems librarian at Central Oregon Community College redesigned the library website. In November, she tested the new homepage with 33 students, on a budget of $25. This presentation will cover lessons learned about (1) recruiting participants for usability testing, (2) designing and conducting tests that accurately reflect the user experience, and (3) making library resources findable for patrons who have little to no library research experience.

Learning Outcomes

- How to recruit test participants with low-cost incentives

- How to write effective usability testing scripts

- How to avoid common pitfalls in the online presentation of library resources

Rights

© Copyright the author(s)

IN COPYRIGHT:
http://rightsstatements.org/vocab/InC/1.0/
This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

DISCLAIMER:
The purpose of this statement is to help the public understand how this Item may be used. When there is a (non-standard) License or contract that governs re-use of the associated Item, this statement only summarizes the effects of some of its terms. It is not a License, and should not be used to license your Work. To license your own Work, use a License offered at https://creativecommons.org/

Comments/Notes

A 14-page report on the usability testing project is available in Google Docs

Room SMSU 333

Start Date

3-30-2018 11:15 AM

End Date

3-30-2018 12:00 PM

Persistent Identifier

http://archives.pdx.edu/ds/psu/24312

Share

COinS
 
Mar 30th, 11:15 AM Mar 30th, 12:00 PM

Usability Testing on a Tiny Budget: Lessons from COCC Library’s Website Redesign

In fall 2017, the systems librarian at Central Oregon Community College redesigned the library website. In November, she tested the new homepage with 33 students, on a budget of $25. This presentation will cover lessons learned about (1) recruiting participants for usability testing, (2) designing and conducting tests that accurately reflect the user experience, and (3) making library resources findable for patrons who have little to no library research experience.