Presentation Type

Presentation

Conference Track

User Experience/Understanding Users

Description

In fall 2017, the systems librarian at Central Oregon Community College redesigned the library website. In November, she tested the new homepage with 33 students, on a budget of $25. This presentation will cover lessons learned about (1) recruiting participants for usability testing, (2) designing and conducting tests that accurately reflect the user experience, and (3) making library resources findable for patrons who have little to no library research experience.

Learning Outcomes

- How to recruit test participants with low-cost incentives

- How to write effective usability testing scripts

- How to avoid common pitfalls in the online presentation of library resources

Comments/Notes

A 14-page report on the usability testing project is available in Google Docs

Room SMSU 333

Start Date

30-3-2018 11:15 AM

End Date

30-3-2018 12:00 PM

Persistent Identifier

http://archives.pdx.edu/ds/psu/24312

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Mar 30th, 11:15 AM Mar 30th, 12:00 PM

Usability Testing on a Tiny Budget: Lessons from COCC Library’s Website Redesign

In fall 2017, the systems librarian at Central Oregon Community College redesigned the library website. In November, she tested the new homepage with 33 students, on a budget of $25. This presentation will cover lessons learned about (1) recruiting participants for usability testing, (2) designing and conducting tests that accurately reflect the user experience, and (3) making library resources findable for patrons who have little to no library research experience.