First Advisor

David C. Cox

Date of Publication


Document Type


Degree Name

Doctor of Education (Ed.D.) in Educational Leadership: Administration


Educational Leadership




School districts -- Evaluation



Physical Description

1 online resource (3, xvi, 243 pages)


This study examined the effectiveness of an educational service district's programs and services as perceived by various educator groups. The population of the study included certificated public school employees and school board members.

A sixty-two item survey instrument was used to obtain information from the study population. Of the 1507 survey instruments distributed, 769 instruments were returned for a response rate of 51%.

Four main research questions were posed: (a) Is Educational Service District 112 perceived as an effective educational component of the Southwest Washington public education system? (b) Are the programs and services provided by Educational Service District 112 perceived as effective by the educational community the regional office is designed to serve? (c) Are Educational Service District 112's services and programs perceived as effective by different characteristic, or demographic, groups? (d) What characteristics, both personal and professional, might influence differences in perceived program effectiveness?

Data were reported in terms of frequency distributions and means and were statistically analyzed using ANOVAs, ANCOVAs, multiple comparisons, and the Chi square test of significance.

The findings show that: (a) Educational Service District 112 is perceived overall as an effective organization. (b) Individual Instructional and Curriculum and Special Services programs and services are perceived as effective. (c) The vast majority of ESD 112's patrons do not have enough knowledge of individual programs and services to rate their effectiveness. (d) When grouping the respondents by different demographic characteristics, all characteristic groupings perceive ESD 112 as effective. (e) When the mean responses of position groups were found to differ significantly, the teacher group always rated ESD 112 as less effective than the group with which they differed, while the board member group always rated ESD 112 as more effective than the group with which they differed. (f) When various county location groups were found to differ significantly, Pacific County always rated ESD 112 as less effective than the group with which they differed. (g) Position appears to be the most influential characteristic affecting the patron's effectiveness rating of ESD 112's programs and services.


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