First Advisor

June A. Dunn

Term of Graduation

Spring 1981

Date of Publication


Document Type


Degree Name

Master of Social Work (MSW)


Social Work




Self-help groups -- Oregon -- Portland Metropolitan Area, Social service -- Oregon -- Portland Metropolitan Area -- Information services



Physical Description

1 online resource (xiii, 141 pages)


The purpose of this study was to evaluate the effectiveness of the Self-Help Information Service (SIS) and to obtain information necessary for the improvement of the service. The study also described the development and operation of SIS and assessed the use and effect of the service. The evaluation of SIS was based on initial global utilization data and the results of participant satisfaction surveys targeted at four distinct groups: (1) Self-Help Project staff, (2) Tri-County Information and Referral Service staff, (3) self-help groups, and (4) callers of the service (potential members of self-help groups). The Self-Help Project and Tri-County I & R staffs represent staff samples; the self-help groups and potential members represent consumer samples.


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Research practicum in partial fulfillment of the requirements for the degree of Master of Social Work.

This research practicum was partially supported by National Institute of Mental Health Grant RO 1 MH 33716-02.

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Persistent Identifier