Portland State University. School of Social Work
June A. Dunn
Date of Award
Master of Social Work (MSW)
1 online resource (155 p.)
Self-help groups -- Oregon -- Portland Metropolitan Area, Social service -- Oregon -- Portland Metropolitan Area -- Information services
The purpose of this study was to evaluate the effectiveness of the Self-Help Information Service (SIS) and to obtain information necessary for the improvement of the service. The study also described the development and operation of SIS and assessed the use and effect of the service. The evaluation of SIS was based on initial global utilization data and the results of participant satisfaction surveys targeted at four distinct groups: (1) Self-Help Project staff, (2) Tri-County Information and Referral Service staff, (3) self-help groups, and (4) callers of the service (potential members of self-help groups). The Self-Help Project and Tri-County I & R staffs represent staff samples; the self-help groups and potential members represent consumer samples.
Tuma, Cathy and Wadsworth, John, "A description and evaluation of the self-help information service" (1981). Dissertations and Theses. Paper 3460.