Portland State University. Department of Psychology
Date of Award
Master of Science (M.S.) in Psychology
1 online resource (v, 84 pages)
Nursing -- Job satisfaction, Work environment, Violence in the workplace, Bullying in the workplace, Employee retention
Attrition is a serious issue in the nursing industry. One factor influencing rates of attrition in nursing is aggression victimization at work (Estryn-Behar et al., 2010). However, there is little research in the aggression literature that examines how aggression from different sources affects attrition (both job and career turnover) differently. This study attempts to better understand the linkages between aggression victimization and nursing attrition; specifically how aggression from different sources (i.e. patients/patients’ families, coworkers, and licensed independent practitioners) differentially affects retention factors (i.e. job satisfaction, turnover intentions, and career commitment). This study also attempts to understand the role that prosocial motivation may have in buffering against negative work attitudes brought about by patient aggression victimization. A two time point cross-sectional survey design was conducted in a hospital organization in the state of Oregon. The data presented here are part of an archival examination of that larger dataset that uses 337 voluntary nursing participants. Findings partially support the idea that different sources of aggression differentially affect retention outcomes like job satisfaction, turnover intentions, and career commitment. Some limitations and contributions of the study are also discussed.
Novak, Kevin Oliver, "Patients and Nurses and Doctors Oh My!: Nurse Retention from a Multi-Foci Aggression Perspective" (2017). Dissertations and Theses. Paper 4013.