Published In

Academic BRASS Newsletter

Document Type

Article

Publication Date

2021

Subjects

Information services -- User education, Academic libraries, Libraries -- Marketing, Portland State University Library -- Collection development, Portland State University Library -- Budget -- Analysis

Abstract

At a recent BRASS Virtual Discussion, business librarians commiserated over the shared frustration of having to say “no” regularly to resource requests (RUSA_BRASS, n.d.). As a midcareer business librarian, I still feel the discomfort after having said “no” numerous times. In this article, I will share some of the practices I have found helpful in responding to requests from business faculty for new databases or journals, especially when I have to say “no” without burning bridges.

Persistent Identifier

https://archives.pdx.edu/ds/psu/36432

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