Public services (Libraries), Diffusion of innovations
The article focuses on how library managers and administrators can encourage innovation in libraries and prevent the failure of new library services. The author suggests that managers should encourage staff to learn about new trends in technology, give staff time to experiment with new initiatives, and develop a work culture that is tolerant of risks. Other topics include budget cuts to libraries, patron population, and rate of return (ROI) for libraries.
Farkas, M. (2010). TECHNOLOGY: In Practice. Nurturing Innovation: Tips for managers and administrators. American Libraries, 41(10), 36.