Business for Society is Society’s Business: Tension Management in a Migrant Integration Supply Chain

Authors

Annachiara Longoni, Ramon Llull University
Davide Luzzini, EADA Business School
Madeleine Pullman, Portland State UniversityFollow
Martin Habiague, Espai Mescladís

Published In

Journal of Supply Chain Management

Document Type

Citation

Publication Date

2019

Subjects

Social impact supply chain management (SISCM)

Abstract

Social enterprises are acquiring an increasingly relevant role as focal organizations for managing supply chains to address social problems. We argue that the presence of misaligned institutional logics between these focal organizations and their supply chain stakeholders generates tensions. Building on institutional theory and paradox theory, we analyzed seven dyadic relationships between a single focal social enterprise with a goal of migrant integration and its supply chain stakeholders. We propose relationship management mechanisms related to relationship governance, power, and trust to manage such tensions. We observe the application of different relationship management mechanisms relative to different types of tensions. Finally, we relate different relationship management mechanisms to specific tension management approaches referred to as complementarity, acceptance, and accommodation, and offer propositions based on our findings.

Description

© 2019 Wiley Periodicals, Inc.

Locate the Document

https://doi.org/10.1111/jscm.12213

DOI

10.1111/jscm.12213

Persistent Identifier

https://archives.pdx.edu/ds/psu/30540

Citation Details

Longoni, A., Luzzini, D., Pullman, M., & Habiague, M. (2019). Business for society is society's business: Tension management in a migrant integration supply chain. Journal of Supply Chain Management.