The research for this article was supported by the grant from Korea University Business School.
Frontiers in Psychology
Teams in the workplace, Conflict (Psychology), Multilevel models (Statistics)
We investigate how two different types of conflict (task conflict and relationship conflict) at two different levels (individual-level and team-level) influence individual team commitment. The analysis was conducted using data we collected from 193 employees in 31 branch offices of a Korean commercial bank. The relationships at multiple levels were tested using hierarchical linear modeling (HLM). The results showed that individual-level relationship conflict was negatively related to team commitment while individual-level task conflict was not. In addition, both team-level task and relationship conflict were negatively associated with team commitment. Finally, only team-level relationship conflict significantly moderated the relationship between individual-level relationship conflict and team commitment. We further derive theoretical implications of these findings.
Lee, S., Kwon, S. W., Shin, S. J., Kim, M. S., & Park, I. J. (2017). How Team-level and Individual-Level Conflict Influences Team Commitment: A Multilevel Investigation. Frontiers in Psychology, 8, 2365.