Date of Award

5-28-2019

Document Type

Paper

Degree Name

Master of Science (MS)

Subjects

English language -- Rhetoric, Communication of technical information, Technical writing

Abstract

This is a preliminary case study of exogenres, specifically superimposed genre exosystems, i.e., genre frameworks that are prescribed (genre exosystems) which are “laid upon” (superimposed on) writing scenes from outside oversight entity/ies.

This case study gathered and analyzed artifacts, data, and information from a relatively new exosystem in the Oregon state government: the IT project approval process called “Stage Gate,” a mandated regulatory reporting documentation process in effect in Oregon since 2015. The exogenres in Stage Gate were created out of a social action to superimpose IT governance and industry frameworks on state government agencies who build enterprise IT systems over $1 million. Rhetorical genre analysis and network theory were used to define, analyze, and evaluate a small Stage Gate artifact collection.

Results reveal how genres in the superimposition can be treated as units of analysis for tracing collective cognition across organizational levels. Document-centric information architectures, however, are a poor method for tracing the genre and that a component content management system (CCMS) is a more precise, accurate, and adaptable approach to the more than 200 projects in the Stage Gate process.

Comments

Paper submitted in fulfillment of the requirements for the degree of Master of Science in Technical and Professional Writing.

Persistent Identifier

https://archives.pdx.edu/ds/psu/32376

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