Date of Award
Master of Science (MS)
English language -- Rhetoric, Communication of technical information, Technical writing
This is a preliminary case study of exogenres, specifically superimposed genre exosystems, i.e., genre frameworks that are prescribed (genre exosystems) which are “laid upon” (superimposed on) writing scenes from outside oversight entity/ies.
This case study gathered and analyzed artifacts, data, and information from a relatively new exosystem in the Oregon state government: the IT project approval process called “Stage Gate,” a mandated regulatory reporting documentation process in effect in Oregon since 2015. The exogenres in Stage Gate were created out of a social action to superimpose IT governance and industry frameworks on state government agencies who build enterprise IT systems over $1 million. Rhetorical genre analysis and network theory were used to define, analyze, and evaluate a small Stage Gate artifact collection.
Results reveal how genres in the superimposition can be treated as units of analysis for tracing collective cognition across organizational levels. Document-centric information architectures, however, are a poor method for tracing the genre and that a component content management system (CCMS) is a more precise, accurate, and adaptable approach to the more than 200 projects in the Stage Gate process.
Covey, Henry, "Exo-genres: Case Study of Oregon State’s ‘Stage-Gate’ IT Review Process" (2019). Technical and Professional Writing Graduate Student Papers. 1.