Published In
2024 Portland International Conference on Management of Engineering and Technology (PICMET)
Document Type
Conference Proceeding
Publication Date
8-1-2024
Abstract
In the digital and global economy, business leaders need more than just business and technology competencies; they also require empathy. However, there is a notable scarcity of research on empathy in Scrum for product development. This study aims to uncover critical insights into how leaders can foster empathy within virtual Scrum teams. Accordingly, this paper proposes five pivotal themes leaders can employ: Scrum fundamentals, meditation, self- and other-analysis, healthy interactions, and informal connections. These vital strategies offer actionable methods for leaders seeking to enhance empathy within their virtual Scrum teams.
Rights
Copyright 2024 by PICMET.
Locate the Document
DOI
10.23919/PICMET64035.2024.10653236
Persistent Identifier
https://archives.pdx.edu/ds/psu/42713
Publisher
IEEE
Citation Details
Hongchai, D. M., & Weber, C. M. (2024). Five Pivotal Practices for Leaders to Cultivate Empathy within Virtual Scrum Teams. 2024 Portland International Conference on Management of Engineering and Technology (PICMET), 1–17. https://doi.org/10.23919/picmet64035.2024.10653236
Included in
Operations Research, Systems Engineering and Industrial Engineering Commons, Systems Science Commons
Description
This is the publisher's final PDF. Paper delivered at the 2024 Proceedings of PICMET '24: Technology Management in the Artificial Intelligence Era.
Archived here with permissions.