First Advisor

Jason G. Randall

Date of Award

Spring 6-2025

Document Type

Thesis

Degree Name

Bachelor of Arts (B.A.) in Psychology and University Honors

Department

Psychology

Language

English

Subjects

informal learning, affect, valence, arousal, negative emotion

DOI

10.15760/honors.1650

Abstract

This study investigates the role of emotion--specifically valence and arousal--on informal learning experiences in the workplace. As remote and flexible work environments grow, informal learning has become the dominant method through which employees acquire new skills. Drawing on theories such as Cognitive Load Theory and Ego Depletion Theory, this research explores how emotions influence cognitive processes critical to learning, such as attention, memory, and self-regulation. Prior literature suggests that both positive and negative affect (valence) impact learning outcomes, but the specific influence of emotional intensity (arousal) in informal learning remains underexplored. Using a longitudinal survey method, ten employees at Portland State University’s Learning Center completed 79 surveys spaced three days per week over four weeks, reporting on their emotional states and self-efficacy in relation to informal learning experiences. Results showed that participants generally reported high levels of success and self-efficacy, particularly when positive, high-arousal emotions (e.g., interested, active, strong) were present. Conversely, intense negative emotions (e.g., anxious, irritable, guilty) were significantly correlated with lower perceived learning success and self-efficacy, in support of the hypotheses. These findings highlight the importance of managing affective states to optimize informal learning outcomes. While limited by a small, homogenous sample and reliance on self-reported data, this study provides a foundation for future research and practical strategies for organizations aiming to support learning and development in emotionally complex work environments.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Persistent Identifier

https://archives.pdx.edu/ds/psu/43715

Download

Share

COinS