First Advisor

Kenneth Bagley

Date of Award

11-14-2017

Document Type

Thesis

Degree Name

Bachelor of Arts (B.A.) in International & Global Studies: Global Studies and University Honors

Department

International and Global Studies

Subjects

Nonverbal communication -- Cross-cultural studies, Business communication -- United States, Business communication -- Japan, Intercultural communication

DOI

10.15760/honors.492

Abstract

As an increasing number of people travel overseas each year for tourism or business, they are likely to be involved in some form of communication with people of different language and cultural background. In such situations, Americans often experience difficulty in communicating with non-Americans because of language barrier as well as cultural differences. In addition to language and culture differences, one aspect of intercultural communication that is often overlooked and yet vitally important is the role of nonverbal factors plays in achieving effective communication. The purpose of this study is, first, to learn the importance of nonverbal communication and what factors that are likely to affect the course of effective and successful communication with people of different cultures. Second, this study focuses on the effect of such nonverbal factors that are present and likely to affect the communication process in the business setting between American business people and Japanese counterparts. The implication of this study is that it is important to know the different non-verbal communication factors that are present in the business setting between Japan and the U.S. in order to achieve sufficient communication in intercultural business setting.

Rights

In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).

Persistent Identifier

http://archives.pdx.edu/ds/psu/22782

Download

Share

COinS