Sponsor
Portland State University. School of Social Work
First Advisor
Quentin D. Clarkson
Term of Graduation
1977
Date of Publication
1977
Document Type
Thesis
Degree Name
Master of Social Work (MSW)
Department
Social Work
Language
English
Subjects
Medical Care -- Evaluation, Medical personnel and patient
DOI
10.15760/etd.2116
Physical Description
1 online resource (vii, 49 pages)
Abstract
This work explores the development and use of patient satisfaction evaluation system in a family practice setting. The goal was to develop a system that would minimally interfere with the delivery of care while simultaneously disclosing sources of patient satisfaction and dissatisfaction. The information would then be used to improve aspects of patient care and service delivery.
Rights
In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
Persistent Identifier
https://archives.pdx.edu/ds/psu/15795
Recommended Citation
Ater, Lynda, "The Development of a Patient Satisfaction Evaluation System in a Family Practice Setting" (1977). Dissertations and Theses. Paper 2118.
https://doi.org/10.15760/etd.2116
Comments
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