First Advisor

James F. Maurer

Date of Publication

1990

Document Type

Thesis

Degree Name

Master of Science (M.S.) in Speech Communication

Department

Speech Communication

Language

English

Subjects

Hearing aids -- Fitting, Hearing aids -- Maintenance and repair

DOI

10.15760/etd.5840

Physical Description

1 online resource (56 p.)

Abstract

The purpose of this study was to investigate the hypothesis that a dispensing program utilizing rehabilitative follow-up in the form of a post-fitting check appointment would show: (1) less return for repairs for hearing aids; (2) higher patient satisfaction with the aid; and (3) higher patient satisfaction with the service received during the hearing aid dispense than would a clinic with no follow-up. Data for comparison between the two clinics were drawn from medical chart review, frequency of hearing aid repairs, and from a questionnaire which assessed satisfaction levels. Patients were also asked to estimate the amount of use with the aid and success with manipulation of the aid for purposes of comparison with other groups previously studied.

Rights

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Comments

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Persistent Identifier

http://archives.pdx.edu/ds/psu/23216

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