Sponsor
Portland State University. Social Work and Social Research Ph. D. Program
First Advisor
Stephanie Bryson
Term of Graduation
Fall 2023
Date of Publication
11-16-2023
Document Type
Dissertation
Degree Name
Doctor of Philosophy (Ph.D.) in Social Work and Social Research
Department
Social Work
Language
English
Subjects
Child welfare workers -- Attitudes, Social case work reporting, Family social work
DOI
10.15760/etd.3679
Physical Description
1 online resource (vii, 206 pages)
Abstract
The mission of child welfare is to strengthen the ability of families to care for their children and to protect children and provide aid, services, or referrals to families where maltreatment is said to have occurred. The vast majority of the families who become involved with child welfare are multiply disadvantaged and child welfare is a key feature of the array of public supports for struggling families. However, the institution fails many of the families it serves. Despite recent efforts by those in the field to promote collaboration and engagement, many parents experience child welfare as neither empowering nor helpful and many families do not get the assistance they need.
My project assumes that caseworkers and casework are key sites for exploring and understanding the problems facing child welfare. I use Institutional Ethnography (IE) to explore how it is that casework happens as it does--more specifically, how caseworkers come to act in ways that both caseworkers and families experience as unhelpful, despite caseworkers' stated commitment to partnership and empowerment. IE explores how policies, discourses, and other institutional processes affect the day-to-day actualities of professionals and the people with whom they work. Of particular interest are situations in which the everyday interactions of individuals are organized in ways that conflict with or subjugate their interests.
I analyze data from interviews, observations and document reviews to explicate how the local "everyday" of CPS casework is drawn into extra-local relations of ruling that organize that work in accordance with principles and interests that are in large measure antithetical to the development of collaborative and empowering relationships. More specifically, the analysis makes visible the power of maltreatment and other concepts and categories associated with what I refer to as the dependency legal regime as caseworkers orient to concepts (e.g. allegations) and categories (e.g. types of abuse), standards (e.g. reasonable cause) and methods for building textual representations of actualities (e.g. case records and court reports) that constitute the known-in-common social context of child protective services. As caseworkers' practices and subjectivities are organized by the dependency legal regime, they see parents' struggles as 'maltreatment' (rather than the result of marginalization and disadvantage) and understand their job as 'proving the case' (rather than collaborating with parents and providing support).
Rights
© 2023 Anna Maria Rockhill
In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
Persistent Identifier
https://archives.pdx.edu/ds/psu/41113
Recommended Citation
Rockhill, Anna Maria, "Prosecutors or Helpers: An Institutional Ethnography of Child Protective Services Casework" (2023). Dissertations and Theses. Paper 6547.
https://doi.org/10.15760/etd.3679