On Systemness and the Problem Solver: Tutorial Comments
IEEE Transactions on Systems, Man and Cybernetics
The main topic is the perceiving role played by the systems practitioner (SP) in the act of defining the system which is the subject of his problem-solving activities. A definition of system is given that makes explicit what perceptions must be made in Order for one to assert that an object under observation is a system. The corollary ideas of properties-of the-whole, suprasystem/system/subsystem, context, and (two-dimensional) multiple perspectives are discussed. The key advice is for the SP, during problem solving activity, to consciously adopt perceiving roles (perspectives), separately, at the supra-system, system, and sub-system levels, and to recognize that there is no such thing as an independent, objective perception of a system. The importance of the supra-system perspective to SP is improved ability to define context. The importance of multiple perspectives to SP is improved ability to consciously gather and organize a broad array of data about the problem. All these ideas are applicable to team problem solving. Copyright © 1986 by The Institute of Electrical and Electronics Engineers, Inc.
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Lendaris, G. G. (1986). On systemness and the problem solver: Tutorial comments. IEEE Transactions on Systems, Man, and Cybernetics, 16(4), 603-610.