Protocol for an Interview-Based Method for Mapping Mental Models Using Causal-Loop Diagramming and Realist Interviewing.
Sponsor
This study was supported by the Agency for Healthcare Research and Quality (5 R18 HS027080-01) and the U.S. Department of Veterans Affairs Office of Rural Health (Grant Number 15529).
Published In
Evaluation and Program Planning
Document Type
Citation
Publication Date
2-28-2024
Abstract
Causal-loop diagramming, a method from system dynamics, is increasingly used in evaluation to describe individuals' understanding of how policies or programs do or could work ("mental models"). The use of qualitative interviews to inform model development is common, but guidance for how to design and conduct these interviews to elicit causal information in participant mental models is scant. A key strength of semi-structured qualitative interviews is that they let participants speak freely; they are not, however, designed to elicit causal information. Moreover, much of human communication about mental models-particularly larger causal structures such as feedback loops-is implicit. In qualitative research, part of the skill and art of effective interviewing and analysis involves listening for information that is expressed implicitly. Similarly, a skilled facilitator can recognize and inquire about implied causal structures, as is commonly done in group model building. To standardize and make accessible these approaches, we have formalized a protocol for designing and conducting semi-structured interviews tailored to eliciting mental models using causal-loop diagramming. We build on qualitative research methods, system dynamics, and realist interviewing. This novel, integrative method is designed to increase transparency and rigor in the use of interviews for system dynamics and has a variety of potential applications.
Rights
Copyright 2024 Elsevier
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DOI
10.1016/j.evalprogplan.2024.102412
Persistent Identifier
https://archives.pdx.edu/ds/psu/41445
Citation Details
Kenzie, E. S., Wakeland, W., Jetter, A., Lich, K. H., Seater, M., Gunn, R., & Davis, M. M. (2024). Protocol for an interview-based method for mapping mental models using causal-loop diagramming and realist interviewing. Evaluation and Program Planning, 103, 102412.